MERCHANDISE & EVENT PURCHASES:
Merchandise purchased on the site are final. Refunds are only issued on all orders that have shipped with tracking numbers but haven’t arrived to their shipping destination or damaged in transit. Orders cancelled by the customer within the processing period (24 hours of placing the order) will receive a full refund, MeduchiLive.com and its affiliates are not responsible for items that arrive past their shipment date. Items may ship later then the designated date due to backorders. Items on backorder may prevent the complete order from being shipped until all items are made available. Once items have shipped, no refunds will be issued. Custom items are none refundable or exchangeable.
Only items damaged in transit may be returned for exchange or store credit. Store credit will expire 180 days after being issued. Store credit may not be combined with valid coupons.
Downloadable items are all final. No refunds or returns.